Privacy Policy

This Privacy Policy governs the manner in which Raising Spirit collects, uses, maintains and discloses information collected from customers and users of this website.

Non-personal identification information

Our systems automatically gather some anonymous information about visitors to this website, including IP addresses, browser type, operating system, language, and the times and dates of webpage visits. The data collected does not include personally identifiable information and is used, as described above, for statistical analysis, to understand user behaviour, and to administer the site.

Personal identification information

Raising Spirit will collect personal identification information from users only if they voluntarily submit such information to us. For example, from users who register on the site, place an order, fill out a form, respond to a survey, or who give personal data in connection with other activities, services, features or resources we make available on our site. Such users may be asked for, as appropriate, name, email address, mailing address, phone number.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

Sharing your personal information

We do not sell, trade, or rent users’ personal identification information to others. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Cookies

Cookies are text files stored on your computer, and accessible only to the websites which create them. Our website may from time to time use cookies and log files for statistical analysis, to understand user behaviour, to administer the site, to tailor the information presented to a user based on their preferences, and to improve user experience.  Any information gathered by our use of cookies is compiled on an aggregate, anonymous basis.

Most web browsers automatically accept cookies, however you may delete, or disable cookies by following the instructions at allaboutcookies.org/manage-cookies/.  Please note that you may not be able to take full advantage of a website if you disable cookies.

If you share our content through social media, for example by liking us on Facebook, following or tweeting about us on Twitter, those social networks will record that you have done so and may set a cookie for this purpose. In some cases, where a page on our website includes content from a social network, such as a Twitter feed, or Facebook comments box, those services may set a cookie even where you do not click a button.  As is the case for all cookies, we cannot access those set by social networks, just as those social networks cannot access cookies we set ourselves.

Electronic newsletters

If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third party service providers (such as MailChimp) to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. You are able to unsubscribe yourself from our mailing list at any time.

Other websites

Our website may contain links to other external websites. This privacy policy only applies to this website, so when you link to other websites you should read their own privacy policies.

Your acceptance of these terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

You have the right to request a copy of the information that we hold about you. You may ask us to correct or remove information you think is inaccurate. If you have any questions about this privacy policy, the practices of this site, or your dealings with Raising Spirit, please contact us.

Changes to this privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. 

This policy was last updated on 18 May 2018.